I've been on the other side of that conversation, as a P-to-P phone rep. And I usually just tell the person on the line, "I'm looking for the name of the Shipping Manager so we can talk to the person making the decision about packing twine". That usually works, and if it doesn't it's still better than the conversation of yours. I'm a good salesman because I'm a lousy liar. Of course, I have to actually believe in the product I'm selling, which is why I don't do it anymore.
no subject
Date: 2006-06-16 08:09 pm (UTC)